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Toolkit

Welcome to our online PRS Access Scheme toolkit! Here you will find all the resources you need to improve or create your PRS Access Scheme from scratch, even including template documents.  The toolkit has been divided into 14 sections and each of these can be accessed by using the links below.

The toolkit is based upon the key principles for private rented sector access schemes developed by Crisis in consultation with central and local government and landlord and tenant groups. The key standards for Scotland is an adapted document for organisations operating PRS access schemes in Scotland.

*NEW* Crisis has launched a good practice guide for setting up local lettings agencies.


Key principles for private rented sector access schemes

Key principles for private rented sector access schemes

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Introduction

A guide to using the toolkit.

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Planning and preparation

A guide to identifying resources and working in partnership with local stakeholders.

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Organisational Policies

A guide to developing policies on user involvement, lone working and client confidentiality.

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Publicity and Promotion

A guide to promoting PRS access schemes to maximise recruitment of private landlords.

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Services for Landlords

A guide to creating a long term working relationship with landlords by offering support services.

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Services for Clients

A guide to creating long term sustainable tenancies by providing services for clients.

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Properties and Property Management

A guide to ensuring that all properties used by PRS Access Schemes are safe and free from hazards.

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Deposits, Bonds and Rent-in-Advance

A guide to the various types of PRS access schemes.

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Setting up Tenancies

A guide to setting up setting up tenancies to increase the chances of long term tenancy sustainment.

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Tenancy Support

A guide to the different types of tenancy support that can be provided to tenants and landlords.

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Ending a Tenancy

A guide to dealing with the end of tenancies and claim processes against the guarantee bond/cash deposit.

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Housing Benefit

A guide to the Housing Benefit (HB) system and the importance of working in partnership with the HB department.

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Monitoring and Outcomes

A guide to creating an efficient back office data management and monitoring system.

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Moving into Work

How to help clients looking for work

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Crisis, 66 Commercial Street, London, E1 6LT | Tel: 0844 251 0111 | Fax: 0844 251 0110 | Email:
Charity no: E&W1082947, SC040094 | Company Number: 4024938 | Copyright Private Rented Sector 2012

Developed by Jellymould Creative and C4 Multimedia, photography by Andrew Meredith

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Crisis Crisis, 66 Commercial Street, London, E1 6LT | Tel: 0300 636 1967 | Fax: 0300 636 2012 | Email:
Charity no: E&W1082947, SC040094 | Company Number: 4024938 | Copyright Private Rented Sector 2012

Supported by

The Scottish Government Communities and Local Govenment

Charity website by Jellymould Creative with C4 Multimedia, photography by Andrew Meredith