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About the PRS

 -  Crisis and the PRS

 -  PRS and homelessness

 -  Looking for PRS housing

 -  Tenants rights and responsibilities

 -  Landlords rights and responsibilities

 -  Challenges of the PRS

 -  Empty Homes

 -  Housing Benefit and rent

 -   -  Housing Benefit Changes

 -   -  Universal Credit

 -  Landlord Accreditation

 -  Tenancy Deposit Protection

 -   -  Tenancy Deposit Protection Scotland

 -  Houses in Multiple Occupation

 -  PRS and Localism

Toolkit

 -  Key principles for private rented sector access schemes

 -  Introduction

 -   -  Who the toolkit is for

 -   -  How to use this toolkit

 -   -  The PRS as a housing option

 -   -   -  Ideal features of a PRS access scheme

 -   -  Crisis and the PRS

 -  Planning and preparation

 -   -  Resourcing

 -   -  Recruitment

 -   -  Alignment with local strategies

 -   -  Identifying key stakeholders

 -   -   -  Local Authority stakeholders

 -   -   -  Supporting people

 -   -   -  Landlord associations/Accreditation schemes

 -   -   -  Letting agents

 -   -   -  Social services

 -   -   -  The Probation Service

 -   -   -  Drug Action Teams (DATs)

 -   -   -  Health Authority

 -   -   -  Alcohol Services

 -  Organisational Policies

 -   -  User involvement

 -   -  Risk assessment and lone working

 -   -  Confidentiality

 -   -  Complaints

 -  Publicity and Promotion

 -   -  Selling the scheme to landlords

 -   -  Recruiting landlords

 -   -   -  Recruiting landlords via the web

 -   -  Promotional materials

 -   -  Publicity through the press

 -  Services for Landlords

 -   -  Identifying your landlords

 -   -   -  Buy-to-let landlords

 -   -   -  Accidental landlords

 -   -   -  Large scale investor landlords

 -   -   -  Resident landlords

 -   -   -  Student market landlords

 -   -  Developing your landlord offer

 -   -   -  What to include in a landlord pack

 -   -   -  Creative cash

 -   -   -  Service standards

 -   -  Vetting your landlords

 -   -  Supporting and retaining landlords

 -   -   -  Landlords' forums

 -   -   -  Landlord business club

 -  Services for Clients

 -   -  Referral routes

 -   -   -  Sourcing clients

 -   -   -  Referral agents

 -   -   -  Direct application

 -   -  Eligibility and assessment

 -   -   -  Assessment of clients

 -   -  Referencing

 -   -  Pre-tenancy support

 -   -   -  Pre-tenancy training

 -   -   -  Supported search

 -   -   -  Pets

 -   -   -  Client information pack

 -   -   -   -  Information sources for clients

 -   -   -  Moving on from supported accommodation

 -   -   -   -  Moving out of a hostel and into a flat in the private rented

 -  Properties and Property Management

 -   -  Appropriate property standards

 -   -  Guidance on HHSRS

 -   -  Inspecting properties

 -   -   -  Inspection process

 -   -   -  Property safety

 -   -   -  Fire safety

 -   -   -  General property standards

 -   -   -  Damp and condensation

 -   -  Improving properties

 -   -   -  Local Authority discretionary grants

 -  Deposits, Bonds and Rent-in-Advance

 -   -  Guarantee bonds

 -   -   -  Managing guarantee bonds

 -   -  Cash deposits

 -   -  Tenancy deposit protection

 -   -  Rent-in-advance

 -  Setting up Tenancies

 -   -  Inventories and tenancy agreements

 -   -   -  Inventories

 -   -   -  Tenancy agreements

 -   -  Setting up Housing Benefit

 -   -  Moving in packs

 -   -  Additional financial support

 -   -   -  Local charities

 -   -   -  Social fund

 -   -   -  Reducing energy usage and bills

 -  Tenancy Support

 -   -  Tenancy healthchecks

 -   -  Ongoing tenant support

 -   -  Savings schemes

 -   -  Landlord support

 -  Ending a Tenancy

 -   -  Exit strategies

 -   -   -  A time limited bond, guarantee or cash deposit

 -   -   -  Notice served by landlord

 -   -   -  Expiry of the tenancy agreement

 -   -  Reasons for leaving

 -   -  Abandonment

 -   -  Claims against guarantees

 -   -   -  Claims against cash deposits

 -   -   -  What can a landlord claim?

 -   -   -  Claim documents

 -   -   -  What evidence will be required?

 -   -   -  Claims process

 -   -   -  Recovery from the client

 -  Housing Benefit

 -   -  Partnership working with the Housing Benefit Department

 -   -  The Housing Benefit payment system

 -   -  Responding to the HB cuts

 -   -   -  What will landlords do?

 -   -   -  Discretionary Housing Payment (DHP) Guidance

 -   -  Under 35s

 -   -   -  Shared Accommodation Rate

 -   -  Direct payments

 -   -   -  Direct payments for 'vulnerable' clients

 -   -   -  Direct payments on affordability grounds

 -   -  Council Tax Benefit

 -  Monitoring and Outcomes

 -   -  Data protection

 -   -  Client data

 -   -  Output and outcome monitoring

 -   -   -  Customer feedback

 -   -  Measuring claim rates

 -  Moving into Work

 -   -  Abilities

 -   -  Key relationships

 -   -  Tools for getting a job

 -   -  Welfare Benefits and Work

Research & information

 -  Most recent publications

 -  Local lettings agencies: a good practice guide

 -  SUSTAIN Research Project

 -  Private rented sector as a housing option

 -  Evaluations of PRS access schemes

 -  Cost effectiveness

 -  Housing Benefit and rent

 -  Responding to the recession

 -  Young people in the PRS

 -  Learning & skills in the PRS

 -  Strategic view of the PRS

 -  Supporting People

 -  Rough sleepers and hostel move-on

 -  Scottish Government research

 -  Northern Ireland Executive

Events

PRS schemes

 -  Find a scheme

 -  Availability of schemes

 -  Types of schemes

PRS funding

 -  About the Crisis PRS Access Development Programme

 -  Client Groups

 -  Round 2 Funding Programme 2011-2012

 -  Round 1 Successful Schemes 2010-2011

 -   -  Eastern

 -   -   -  Purfleet Trust SmartShare Project

 -   -  East Midlands

 -   -   -  Stonham Private Rented Resettement Service

 -   -   -  Nacro (Lincoln) Rent Deposit Incentive Scheme

 -   -   -  Derventio Housing Trust Rooms4Two

 -   -   -  Adullam Move On Project

 -   -   -  Kettering Accommodation Concern ACKCESS

 -   -  London

 -   -   -  Quaker Social Action Homelink Open Access

 -   -   -  Threshold Wandsworth SmartMove

 -   -   -  Threshold Enfield SmartMove

 -   -   -  CAYSH CRIAS Light

 -   -   -  Nacro (London) PRS Tenancy Sustainment Service

 -   -   -  Deptford Reach Bridging Gaps PRS

 -   -   -  Penrose Private Accommodation Sourcing Scheme (PASS)

 -   -   -  Causeway Irish Housing Association Stepping Up

 -   -   -  St Mungo's PAL Flat Share

 -   -   -  Thamesreach Greenwich 18-35 Shared Accommodation PRS Service

 -   -   -  Thamesreach Lewisham Hostels PRS Move On Project

 -   -   -  Broadway Real Lettings Sharers' Scheme

 -   -  North East

 -   -   -  Tyneside Cyrenians SHINE

 -   -   -  Aquila Way Basis@336

 -   -   -  Shelter Sunderland PRS Access Scheme

 -   -  North West

 -   -   -  Whitechapel Centre Street Resettlement & Bond Scheme

 -   -   -  Lancaster & District Homeless Action TLC Project

 -   -   -  DISC Access to Private Rented Sector Accommodation Service

 -   -   -  Foundation PRS Offenders Project (East Lancashire)

 -   -   -  The Bond Board Let It Out

 -   -   -  Trafford Housing Trust Abodes Singles

 -   -  South East

 -   -   -  No Limits Southampton Access 2 Tenancy (A2T)

 -   -   -  West Kent Housing Association Lifeways PRS Support

 -   -   -  Reigate & Redhill YMCA Nextstep Rent Deposit Scheme

 -   -   -  Elmbridge Rentstart PRS Access, Support & Prevention Scheme

 -   -   -  Brighton Housing Trust (BHT) Eastbourne PRS Initiatives

 -   -   -  Brighton Housing Trust (BHT) Hastings PRS Initiatives

 -   -  South West

 -   -   -  PATH Torbay Renting Support Scheme

 -   -   -  St Petrock's PRS Accommodation Service

 -   -   -  Westcountry Housing Association SmartMove

 -   -   -  Julian House PRS Development Project

 -   -   -  Bridgwater YMCA Tenancy Liaison & Support Scheme

 -   -  West Midlands

 -   -   -  CAB WHABAC SmartMove Lettings

 -   -   -  St Basil's mYPlace

 -   -   -  Coventry CAB Sustainable Tenancy Project

 -   -   -  SIFA Fireside PRS Engage & Sustain Project

 -   -  Yorkshire & Humber

 -   -   -  SHAP Incorporating CHAS Resettlement into the Community

 -   -   -  Barnsley Action 4 Housing Bond Scheme (BAHBS)

 -   -   -  The Hinge Centre Outreach Resettlement Project

 -   -   -  Nomad SmartRenting

 -   -   -  Doncaster YMCA PRS Project

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