Crisis experience with PRS schemes has shown time and again that effective working relations with Housing Benefit (HB) is central to the success of schemes. In the PRS, the new system for calculating HB is the Local Hosuing Allowance (LHA).
Chapter Eight of the Crisis Good Practice Guide offers advice on how best to work with your local HB department, how best to assist clients making a claim, how the new system of LHA works and a number of other issues to do with HB.
The
Direct Gov website also has a section on LHA which is aimed at tenants.
LHA Direct is another useful resource that is also aimed at tenants.
If you know of any further guidance or resources relating to supporting homeless people to move into the PRS, please us at
private.renting@crisis.org.uk